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Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines by Adam Toporek

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Crazy-Stressed: Saving Today's Overwhelmed Teens with Love, Laughter, and the Science of Resilience by Michael Bradley

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Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary by Steve Curtin

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Mortgages 101: Quick Answers to Over 250 Critical Questions About Your Home Loan by David Reed

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Personality Power: Discover Your Unique Profile--and Unlock Your Potential for Breakthrough Success by Shoya Zichy, Ann Bidou

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Simply Brilliant: Powerful Techniques to Unlock Your Creativity and Spark New Ideas by Bernhard Schroeder

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Startup Money Made Easy: The Inc. Guide to Every Financial Question About Starting, Running, and Growing Your Business by Maria Aspan

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The Elements of Resume Style: Essential Rules for Writing Resumes and Cover Letters That Work by Scott Bennett

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Your Own Terms: A Woman's Guide to Taking Charge of Any Negotiation by Yasmin Davidds, Ann Bidou